Shipping Policy

Shipping policy

Thank you for shopping with KesarBox Trade and Services (OPC) Pvt Ltd. This shipping policy outlines the terms and conditions regarding the delivery of products purchased through our website or other platforms.

1. Order Processing Time

Once your order is placed, it will typically be processed and shipped within 1-2 business days, excluding weekends and public holidays. Please ensure that your shipping details are correct at the time of purchase, as this will help avoid delays in processing.

2. Shipping Time

We aim to deliver all products within 5-7 business days from the date of order confirmation. Delivery times may vary depending on the shipping address, product availability, and other factors. Please note that delays may occur due to unforeseen circumstances, such as weather conditions, carrier delays, or public holidays.

3. Shipping Charges

Shipping charges are calculated based on the weight, size, and destination of the order. The applicable shipping fees will be displayed during the checkout process before you confirm your purchase. Occasionally, we may offer promotional discounts or free shipping, which will also be indicated at checkout.

4. Shipping Method

We use trusted courier partners to ensure your order is delivered safely and promptly. The specific carrier may vary depending on your location and the nature of the products. You will receive a tracking number via email once your order has been dispatched, allowing you to track the status of your delivery.

5. Shipping Restrictions

We currently offer shipping to locations within [insert country or list of regions/countries you ship to]. If you are located outside of our shipping zones, please contact us at kesarbox@gmail.com to inquire about international shipping options.

6. Delivery Confirmation

Upon successful delivery, you will receive a delivery confirmation notification via email. If you are not available to receive the package, the courier may leave it at your doorstep, with the option for re-delivery or pickup, depending on the carrier’s policies.

7. Address Accuracy

Please ensure that the shipping address provided is correct and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete shipping information. If you realize that you’ve made a mistake with the shipping address, please contact us immediately at kesarbox@gmail.com to make the necessary adjustments.

8. Missing or Damaged Items

If your order is missing, lost, or arrives damaged, please contact us within 7 days of receiving your shipment. We will assist you in resolving the issue with our shipping partners. Depending on the case, we may offer a replacement, refund, or file a claim with the courier service.

9. Contact Us

If you have any questions or concerns about our shipping policy or need assistance with an order, please feel free to contact us:

Phone: +91-9449383831
Email: kesarbox@gmail.com
KesarBox Trade and Services (OPC) Pvt Ltd